Juma Al Majid group of companies

Absher Initiative

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Job Title : Senior Corporate Travel Consultant (Ticketing) ( JAM-067-2018-A )
Job Location : Sharjah
Job Industry : Travel
Job Function : Sales/ Business Development
Preferred Nationalities : Any
Minimum Educational Qualification : Diploma in travel & Tourism
Relevant Years of Experience: : Minimum 3 years previous experience in a Travel Agency in UAE
Age : 25-44
Posted Date : 22-12-2018
Description

 Principal Accountabilities

·         Book domestic and international reservations for air travel, rail tickets, hotel & car rentals.

·         Secure new client sales & retention through customer service provided.

·         Monitor & sort global distribution system (GDS) queues (or similar program) to maintain quality control.

·         Stay educated on airline rules, regulations and current affairs.

·         Create service contracts for group travel.

·         Provide alternatives for customer travel.

·         Converse with customer to determine destination, mode of transportation, travel dates, financial considerations and accommodations required.

·         Compute cost of travel & accommodations using calculator, computer, carrier tariff books and hotel rate books or quote package tour’s costs.

·         Plan, describe, arrange and sell itinerary tour packages & promotional travel incentives offered by various travel carriers.

·         Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

·         Investigate complaints regarding poor services conducted by the airlines or airport staff as well as services safety violations.

·         Provide customer with brochures and publications containing travel information such as local customs, points of interest or foreign country regulations.

·         Submitting daily sales report

 Minimum Requirements

·         Strong domestic and basic international; travel knowledge.

·         Working knowledge of Sabre and Galileo System only.

·         Ability to work in a team environment.

·         Effective oral and written communications skills.

·         Proficient internet research skills for customer’s information.

 

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