Juma Al Majid group of companies

Absher Initiative


Job Title : Recovery Supervisor ( GCFO/0911/2020 )
Job Location : Dubai
Job Industry : Finance & Audit
Job Function : Finance & Accounts
Preferred Nationalities : Any
Minimum Educational Qualification : Bachelor's Degree
Relevant Years of Experience: : 2-3 years
Age : any
Posted Date : 04-05-2021

 Principal Accountabilites:

  1. Supervises and trains hourly employees in performance of tasks associated with billing, collection and reimbursement from third party payers.
  2. Works closely with Collection Manager, other business office supervisors and Finance department to achieve financial strength, good public relations, accounts receivable control, and smooth information flow.
  3. Secures efficient and timely follow up functions. Assures that no account is written off due to lack of follow up or neglect.
  4. Reviews and analyzes accounts receivable accounts and variance reports. Periodically reviews and reports : the status of accounts receivable to the Collection Manager.
  5. Maintain professional relationships with other department supervisor, managers, administration and resolve charge capture, collections and customers satisfaction related issues.
  6. Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results by means of positive communication.
  7. Generates and evaluates daily, weekly and monthly reports for the recovery staff and for financial and managerial audit.
  8. Monitors Business Office processes generally and individual workers specifically to assure that recovery is correct and timely.
  9. Ensures timely follow up and resolution of accounts receivable balances
  10. Keeps up to date on changes imposed by Group.
  11. Knowledge of bad debt, credit and collection policies and procedures.
  12. Approves write offs and authorizes adjustments within the limits set for this position by policy.
  13. Must be capable of performing all tasks required of Credit and Collection Department.
  14. Assist in monthly accoutn receivable analysis and other related financial reports.
Minimum Requirement
Bachelor Degree in Commerce/ Accounting.
Minimum of two (2) years of previous experience in billing, collection, reimbursement or recovery in similar environment.
Strong work ethic and enjoys working with patient and staff.
Excellent ora! and written communication skills.
Working knowledge of Ms-Offices & ERP Oracle.
Ability to foster an environment that nurtures collaboration, teamwork, and mutual respect.

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